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Patient portal development
Patient portals that keep care connected.
Give patients secure access to appointments, lab results, prescriptions, invoices and messages on web and mobile — reducing calls while improving the care experience.
- Secure login
- Results & reports
- Prescriptions
- Family accounts
Quick answer
What is a patient portal?
A patient portal is a secure website or app where patients can view appointments, lab results and reports, request prescription refills, pay invoices, update their details and message the clinic. It reduces phone calls and paperwork and keeps patients engaged in their care. NextGenSol builds patient portals for Saudi healthcare providers with strong security and bilingual design.
Care beyond the visit
Everything patients need, in one place
What you get
- Appointments and history
- Lab results and reports
- Prescriptions and refill requests
- Invoices and online payment
- Secure messaging and family accounts
Patients want quick answers about their results and appointments — without waiting on hold.
We build portals connected to your clinical system, with secure login, consent controls and clear permissions so the right information reaches the right patient.
Key features
Patient portal features
Secure access
Strong login and one-time passwords.
Results & reports
Released by doctors when ready.
Payments
View and pay invoices online.
Messaging
Non-urgent questions to the care team.
Family accounts
Manage children and dependants.
Web & app
Responsive portal and mobile apps.
How we work
From idea to launch in five clear steps
Every project follows the same proven process, with your approval at each stage.
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01
Step 1
Discovery
Workshops to understand your users, processes and goals.
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02
Step 2
Design
User flows, screens and a clear scope you approve before build.
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03
Step 3
Build
Development in short sprints with regular demos.
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04
Step 4
Test & integrate
Testing with real data and connections to your existing systems.
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05
Step 5
Launch & support
Training, go-live and ongoing support and improvements.
FAQ
Ask a question Patient portal questions
Can't find your answer? Talk to our team.
01Is the portal secure?
Yes. We use encrypted connections, strong authentication, role-based access and audit logs, designed in line with PDPL and NCA guidance.
02Can we control which results patients see?
Yes. Results can be released automatically or only after a doctor reviews them, based on your clinical policy.
03Is there a mobile app?
We can deliver the portal as a responsive website and as iOS and Android apps.
Healthcare & Medical
More solutions for healthcare
Hospital & Clinic Websites
Bilingual websites with doctor profiles, departments, insurance info and online booking.
Hospital Management Systems
Appointments, records, billing, pharmacy and lab in one secure system.
Appointment Booking Systems
Online booking, reminders and rescheduling across doctors, branches and services.
Medical CRM
Manage patient enquiries, follow-ups, campaigns and loyalty for clinics.
Healthcare AI Chatbots
Arabic and English assistants that answer questions, book visits and send reminders.
All healthcare solutions
See every solution we build for this industry.
Ready to launch your patient portal?
Tell us about your systems and patient needs. We'll plan a secure portal and timeline.