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Customer loyalty platform
Loyalty programmes that bring customers back.
Reward customers in stores, online and in your app with points, tiers, personalised offers and digital loyalty cards — all connected to your POS and e-commerce data.
- Points & tiers
- Digital cards
- Personal offers
- App & WhatsApp
Quick answer
How does a customer loyalty platform work?
A customer loyalty platform rewards customers for purchases and engagement with points, tiers or cashback. Customers join with their phone number or an app, earn rewards in stores and online, and redeem them at checkout. The platform uses purchase data to send personalised offers. NextGenSol builds loyalty platforms connected to POS and e-commerce for Saudi retailers.
Turn buyers into regulars
Rewards that work in every channel
What you get
- Points, tiers and cashback rules
- Digital cards in app or wallet
- Earn and redeem online and in store
- Personalised offers and campaigns
- Member insights and reports
Winning a new customer costs far more than keeping one. A simple, rewarding programme gives shoppers a reason to return.
We design the rules with you, connect loyalty to your POS and store, and give your marketing team segments and campaigns that drive repeat visits.
Key features
Loyalty features
Easy sign-up
Join by phone number in seconds.
Points & tiers
Flexible earning and reward rules.
Omnichannel
Earn and redeem online and in store.
Campaigns
Personal offers by SMS, WhatsApp and push.
Mobile app
Branded app or wallet cards.
Insights
Member value and repeat-visit reports.
How we work
From idea to launch in five clear steps
Every project follows the same proven process, with your approval at each stage.
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01
Step 1
Discovery
Workshops to understand your users, processes and goals.
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02
Step 2
Design
User flows, screens and a clear scope you approve before build.
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03
Step 3
Build
Development in short sprints with regular demos.
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04
Step 4
Test & integrate
Testing with real data and connections to your existing systems.
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05
Step 5
Launch & support
Training, go-live and ongoing support and improvements.
FAQ
Ask a question Loyalty platform questions
Can't find your answer? Talk to our team.
01Do customers need to download an app?
No. Customers can join with their phone number, with an optional app or digital wallet card.
02Can loyalty work across branches and online?
Yes. Points and rewards are shared across all your stores and online channels.
03Can we run personalised offers?
Yes. We segment members by purchases and behaviour for targeted campaigns with consent management.
Retail & E-commerce
More solutions for retail
E-commerce Development
Fast, bilingual online stores built to convert and scale.
Shopify & WooCommerce
Set up, customise and integrate Shopify and WooCommerce stores for the Saudi market.
POS Systems
Fast point-of-sale for shops and branches, connected to stock and online sales.
Inventory Management
One accurate stock picture across warehouses, branches and online channels.
ERP Integration
Connect your store and POS to ERP and accounting for orders, stock and invoices.
All retail solutions
See every solution we build for this industry.
Ready to reward loyal customers?
Tell us about your stores and customers. We'll design a loyalty programme that fits.